Returns & refunds

Last updated: July 2026 · Our 30-day guarantee

We want you building, not fighting a return. If something isn't right, get in touch and we'll do our best to help.

Defective, damaged or wrong item

If a part arrives damaged, defective, or not as described, contact us within 30 days of delivery with your order number and a photo or short description. We review each case individually and will work with you to put it right — usually a replacement or a refund, depending on the situation.

Changed your mind

Unused items in original condition and packaging may be returned within 30 days of delivery, at our discretion. Change-of-mind returns are subject to a 30% restocking fee and the buyer covers return shipping. Refunds are issued to the original payment method, net of the restocking fee and any non-refundable payment-processing fees.

How to start a return

1. Contact us with your order number and the reason.
2. We'll reply within one business day with return instructions (and a label, if it's on us).
3. Once we receive and inspect the item, any refund due is typically processed within 5–10 business days.

Warranty

We stand behind the parts we sell. If something isn't working as it should, reach out within 30 days of delivery and we'll help you sort it out.

Not sure if your situation qualifies? Ask us anyway — we're happy to help.